Mombasa, with its stunning beaches and vibrant culture, was the perfect destination for my family…
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I have always seen funny ‘What I Ordered vs What I Got’ memes online and…
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📞 Phone rings Sales Person: XYZ Company, good afternoon… Caller: Good afternoon. I want to…
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The other day a colleague gave me a story of how dreams come true; well as a young boy he always admired Toyota Corollas and had a dream…
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Digital customer service has been on an upward trajectory over the years. There are now…
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One fine morning, a client walked in and this was how the conversation went: Client: …
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On the email invite, look sharp was highlighted in bold and the same statement was…
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A couple of months ago, I received an email from a certain government office informing…
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Marketing is the promise we make, customer service is the promise we keep. A service promise (brand…
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The long wait was over, I was going to become a mum. Since I had…